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Get in Touch with Us

Have a question, complaint, or feedback? We're here to help. Reach out through any of the channels below and our team will get back to you promptly.

✦ Reach Us Anytime

We'd Love to Hear From You

Whether you need support, have a business inquiry, or just want to say hello — our team is always happy to help.

Customer Support

For complaints & support queries

[email protected]
Grievance Officer

For grievances & escalations

Mr. Rahul Sharma [email protected]
General Queries & Feedback

For queries, feedback & partnerships

[email protected] WhatsApp Support
Our Offices
🏙️
Mumbai, Maharashtra
612A, Lodha Supremus, NCP,
Near Wadala Truck Terminal,
Mumbai 400 037
🏢
Indore, Madhya Pradesh
1207, 12th Floor, Skye Corporate Park,
AB Road, Sector C, Slice 5, Part 2,
Indore 452 010

Send Us a Message

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FAQ

Frequently Asked Questions

Quick answers to the most common questions we receive.

How quickly will I get a response?
We aim to respond to all queries within 24 hours on business days. For urgent support, please call us directly or reach out via WhatsApp for faster assistance.
What's the best way to report a complaint?
For complaints, email [email protected] or call our support line. For formal grievances, contact our Grievance Officer directly at [email protected] — we take all complaints seriously and follow up within 48 hours.
Can I schedule a demo of MyBizC?
Absolutely! Select "Partnership / Collaboration" as your subject in the contact form and describe your requirements. Our team will schedule a personalized demo at a time that works for you.
I need help setting up my store — who do I contact?
For onboarding and store setup help, reach out to our support team at [email protected] or chat with us on WhatsApp. Our Professional and Enterprise plan customers get dedicated expert support with monthly consultation calls.
Do you offer refunds?
Yes, we have a refund and cancellation policy. Please review our Refund Policy page for full details, or contact our support team with your order details to initiate a refund request.
How do I become a MyBizC partner or reseller?
We love collaborating! Email us at [email protected] with the subject "Partnership Inquiry" and tell us about your business. Our partnerships team will get in touch within 3–5 business days.

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